Talk:Bugs, Issues and Support/@comment-178.59.207.31-20160210225746/@comment-24722167-20160211112150

If you have Windows 8 o 10, then it sounds like you don't have direct play installed.

As originally posted by Intikhab:
 * 1) FOR STABILITY Windows 8 and 10 require people to have direct play feature installed on their windows installation to do this they need to go to start menu and search "uninstall" where the search would popup with "uninstall a program" click to launch it's windows in this window on left side there is a option "turn windows features on or off" click it to open a new window. Wait a little for it to load all things then find "legacy components" expand the "+" and check the direct play feature and press "ok" to have it installed by windows.